Vinted Members Voice Anger Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size when needed, resulting in member annoyance.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change to its shipping options due to shopper criticism.
